Mailbox
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Mailboxes are commonly found in all major cities and towns and are used to exchange news, items and money between different players. You may have up to 100 items in your mailbox. It is not possible to send mail to yourself, although mail can be sent between alternate characters on the same account.
Sending Mail
By using a mailbox and clicking the Compose Mail button, one can compose a letter and send it to another character for the fee of 50 copper. For an additional fee, it is also possible to attach an item (by dragging it from inventory onto the mail window) or any amount of money (by typing the desired amount into the boxes provided at the bottom of the mail window). This mail will arrive instantly and the receiving player can read it and/or claim any sent items by visiting any mailbox in the game. Only one type of item may be sent with each mail; however, any quantity up to a stack may be attached. For example, a stack of 20 Refined Fire-oil would be considered a single item in the mail, whereas two stacks of 20 Refined Fire-oil would have to be sent separately.
Postage is calculated depending on the rarity of the item. Common items are 10% of the item's value, uncommon and rare 20%, incomparable and legendary are 30%.
It is also possible to send an item via COD (cash on delivery) by clicking the checkbox in the mail window and entering a desired payment amount. When the recipient opens the mail, they will see a popup box explaining that the item was sent via COD, and must choose either to pay the requested amount or return the mail to the sender. It should be noted that this is not free for the sender; a nominal fee will always be charged when sending mail.
Receiving Mail
Any mail sent to your character by another will appear instantly in your mailbox once it is sent. When you have unopened mail waiting for you in your mailbox, an icon will appear in the lower right corner of the screen informing you. Money made at auction and unsold items arrive in the same way.
Mail that is text only can be deleted from the inbox screen without ever being read. However, mail that contains money or items cannot be deleted until the money or items have been detached from that mail. Items that are sent COD may not be opened and collected if the recipient does not have enough cash on hand to pay the fee.
Uncollected mail
Items in mail that aren't collected within 2 weeks (if unopened) or 2 days (if opened) are returned to the sender.
Mail that has been returned to the sender is then subject to an additional two-week timer. If the returned mail remains unopened for 2 weeks, at the end of the 14th day it will simply disappear from the inbox, along with any attached items. Similarly, if a "returned to sender" mail is opened, the opened mail is subject to the two-day timer. At the end of the second day, the mail will disappear; if an item attached to the email was not removed to inventory when the mail was opened 2 days prior, that item will disappear.
Spam Mail
There is a button that can be used to report the senders of unsolicited mail messages as spammers.
Mailbox Locations
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